Frequently Asked Questions

Below we have listed the most common questions grouped in specific categories based upon product type.   Some more common questions are shown first.

General FAQs

Topics include why choose Cintrex, why transfer your collections, and what do we transfer.

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Film Transfer FAQs

Topics Include types of film, our film transfer process, and common problems of aging film. 

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Video Tape Transfer FAQs

Topics include transferring foreign tapes, tape repair, and return materials.

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Slides, Photos, & Negative FAQs

Topics include scanning resolutions, slideshow options, and slide order.

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Post Production Video Editing FAQs

Topics include editing costs, digital formats, and customer input.

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Archival FAQs

Topics include best methods for archival, different archival formats, and adding value to  your collection.

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Ordering FAQs

Topics include customer satisfaction, duration of projects, and project storage. 

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Reseller FAQs

Topics include benefits to partnership, order processing and tracking, and marketing to customers.

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